Privacy Policy

Last updated: 28 June 2025

1. Introduction

Win Pro Secrets ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website win-prosecrets.com (the "Service") or engage with our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Win Pro Secrets is the data controller for the personal data we process. You can contact us at:

  • Email: [email protected]
  • Phone: +44 07657923660
  • Address: 123 Commerce Street, London, E1 6AN, United Kingdom

3. Information We Collect

3.1 Information you provide directly

  • Contact information: Name, email address, phone number when you contact us or subscribe to our newsletter
  • Communication data: Any information you provide when you contact us through forms, email, or phone
  • Marketing preferences: Your newsletter subscription preferences and consent records

3.2 Information we collect automatically

  • Usage data: How you interact with our website, pages visited, time spent on pages
  • Technical data: IP address, browser type, device information, operating system
  • Cookie data: Information collected through cookies and similar technologies

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service provision

  • To provide and maintain our services
  • To respond to your enquiries and provide customer support
  • To process and fulfil your requests

4.2 Marketing communications

  • To send you our newsletter (with your consent)
  • To provide you with information about our services that may interest you
  • To personalise our communications with you

4.3 Website improvement

  • To analyse website usage and improve our services
  • To ensure website security and prevent fraud
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies
  • Legitimate interests: For website analytics, security, and service improvement
  • Contract performance: To provide services you've requested
  • Legal compliance: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your data in the following circumstances:

  • Service providers: With trusted third-party service providers who assist us in operating our website and services
  • Legal requirements: When required by law or to protect our rights and safety
  • Business transfers: In connection with any merger, sale, or acquisition of our business

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Contact enquiries: 3 years from last contact
  • Newsletter subscriptions: Until you unsubscribe or request deletion
  • Website analytics: 26 months maximum
  • Legal compliance: As required by applicable laws

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected]

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. International Transfers

Your personal data is processed within the United Kingdom. If we need to transfer data outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +44 07657923660
  • Address: 123 Commerce Street, London, E1 6AN, United Kingdom

15. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator: